TERMS AND CONDITIONS

LOQI ENERGY

Last updated: 2026

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Welcome to the LOQI ENERGY website, operated by Velaris Beverages CO, a company incorporated under the laws of Portugal, with registered office at Aveiro, VAT / Tax No.] (“Company”, “we”, “us” or “our”).

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These Terms & Conditions (“Terms”) govern your access to and use of our website, online content, product information, promotional materials, e-commerce features, social media links and any services made available through this website.

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By accessing or using this website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use this website.

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1. Age Restriction

This website relates to alcoholic energy drinks and is intended only for users who are of legal drinking age in their country of residence.

By accessing this website, you confirm that:

1. you are at least 18 years old, or older if the legal drinking age in your country is higher;

2. you are legally permitted to view, purchase or consume alcoholic beverages in your jurisdiction;

3. you will not share website content or products with minors; and

4. you will not purchase products on behalf of minors.

We reserve the right to request age verification, identity confirmation or additional information before processing any order or granting access to certain website areas.

 

2. Responsible Consumption

LOQI ENERGY products contain alcohol and caffeine. They must be consumed responsibly and in moderation.

Our products are not suitable for:

1. minors;

2. pregnant or breastfeeding women;

3. individuals sensitive to caffeine;

4. individuals who should avoid alcohol for medical, professional, religious or personal reasons;

5. individuals operating vehicles, machinery or performing safety-sensitive activities;

6. individuals with heart conditions, high blood pressure or other health conditions where alcohol or caffeine may be unsuitable.

Nothing on this website should be interpreted as medical, nutritional, performance, fitness or health advice.

Enjoy responsibly. Do not drink and drive.

 

3. Product Information

We aim to provide accurate and updated product descriptions, ingredients, flavour profiles, alcohol content, caffeine-related information, packaging format and availability.

However, product images, colours, packaging, flavours, can designs and descriptions may vary slightly from the final product due to production updates, screen settings, market adaptations, regulatory requirements or distributor-specific formats.

All product information is provided for general informational and commercial purposes only. Final product labels, packaging and market-specific information should always be reviewed before purchase or consumption.

 

4. Alcohol and Caffeine Notice

LOQI ENERGY products may contain both alcohol and caffeine. Consumers should assess their own tolerance and drink responsibly.

Where required by applicable law, product labels and online information may include caffeine warnings, alcohol warnings, responsible consumption notices and other mandatory information.

We reserve the right to adapt recipes, ingredients, caffeine levels, alcohol percentage, labels and warnings to comply with applicable laws in each target market.

 

5. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

1. use the website in any way that breaches applicable laws or regulations;

2. attempt to access restricted systems, servers, databases or private areas;

3. interfere with website security, functionality or performance;

4. upload malicious software, spam, scripts or harmful code;

5. copy, scrape, extract or reproduce website content without permission;

6. misuse brand materials, product images, logos, designs or trademarks;

7. provide false age, identity, payment, delivery or contact information;

8. use this website to promote illegal, unsafe or irresponsible alcohol consumption.

We may suspend or restrict access to the website if we believe these Terms have been breached.

 

6. Online Orders

If e-commerce functionality is available, orders placed through the website are subject to acceptance by us.

An order is not considered accepted until we confirm it by email or through the website checkout system.

We reserve the right to refuse, cancel or limit orders where:

1. the buyer does not meet age verification requirements;

2. payment is not authorised;

3. products are unavailable;

4. delivery to the requested location is restricted;

5. applicable alcohol laws prohibit the sale or delivery;

6. we suspect fraud, resale abuse or regulatory risk;

7. there is an error in pricing, description or availability.

 

7. Prices and Payment

All prices are displayed in [currency], unless otherwise stated.

Prices may include or exclude VAT, taxes, duties, deposits, delivery fees or other charges depending on the market, checkout configuration and destination.

Before confirming an order, the customer will be shown the final applicable price, including any delivery fees and taxes where required.

Payments must be made through the payment methods available at checkout. We do not store full payment card details unless expressly stated by the payment service provider and permitted by law.

 

8. Delivery and Availability

Delivery options, delivery times, shipping costs and available destinations are shown during checkout.

Delivery of alcoholic beverages may be restricted in certain countries, regions or locations. We do not guarantee delivery to all territories.

Customers are responsible for ensuring that alcoholic energy drinks may be legally imported, purchased, received and consumed in their country or region.

We may require adult signature, age verification or identity verification upon delivery.

If a delivery cannot be completed due to failed age verification, absence of an eligible adult, incorrect address or local restrictions, the order may be cancelled and additional costs may be deducted from any refund where permitted by law.

 

9. Returns, Cancellations and Refunds

If you are a consumer located in the European Union, you may have a statutory right of withdrawal for certain online purchases. EU consumer rules generally provide a right of withdrawal for distance purchases, subject to exceptions.

To request a cancellation, return or refund, contact us at:

Email: [Insert Email]
Address: [Insert Address]

Returned products must be unopened, unused, undamaged and in their original packaging, unless otherwise required by applicable consumer law.

For health, safety and hygiene reasons, we may refuse returns of opened, damaged, altered or partially consumed beverage products, except where the product is defective or where consumer law provides otherwise.

Refunds will be processed using the original payment method where possible.

 

10. Promotions, Offers and Discount Codes

Promotions, discount codes, bundles, competitions or limited offers may be subject to additional terms.

We reserve the right to modify, suspend or cancel promotions at any time where permitted by law.

Promotions may be limited by territory, age, availability, stock, product type, sales channel or customer eligibility.

Discount codes cannot be exchanged for cash and may not be combined unless expressly stated.

 

11. Intellectual Property

All website content, including but not limited to trademarks, logos, product names, can designs, packaging designs, images, photographs, videos, texts, graphics, icons, layouts, slogans, brand concepts, colour systems, product descriptions and digital assets, belongs to us or our licensors.

The names LOQI ENERGY, associated logos, product designs, flavour names and brand materials are protected by intellectual property laws where applicable.

You may not copy, reproduce, modify, distribute, publish, display, sell, licence or commercially exploit any content from this website without our prior written consent.

 

12. User-Generated Content

If you submit, upload, tag, share or send content to us, including photographs, videos, reviews, testimonials, comments or social media content, you confirm that:

1. you own or have the necessary rights to share that content;

2. the content does not infringe third-party rights;

3. the content does not include minors consuming or promoting alcohol;

4. the content does not promote irresponsible drinking, dangerous behaviour or illegal activity.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, share, display and adapt that content for brand, marketing, social media and promotional purposes, unless prohibited by law or otherwise agreed in writing.

We reserve the right to remove or refuse any user-generated content.

 

13. No Medical or Performance Claims

The website may refer to flavour, energy, refreshment, lifestyle, nightlife or social occasions.

Such references are intended as brand and marketing language only.

We do not claim that LOQI ENERGY products diagnose, treat, cure, prevent or improve any medical condition. We do not guarantee increased performance, alertness, endurance, concentration or physical ability.

Consumers should make their own responsible decisions and consult a qualified professional if they have health concerns.

 

14. Third-Party Links

This website may contain links to third-party websites, social media platforms, distributors, retailers, payment processors or service providers.

We are not responsible for the content, policies, security, availability or practices of third-party websites.

Accessing third-party websites is at your own risk and subject to their own terms and policies.

 

15. Privacy and Cookies

Your use of this website may involve the processing of personal data.

Please read our separate:

1. Privacy Policy;

2. Cookie Policy;

3. Age Verification Notice, where applicable.

These documents explain how we collect, use, store and protect personal data.

 

16. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

1. indirect, incidental, special or consequential damages;

2. loss of profits, revenue, business, data or goodwill;

3. misuse of products;

4. consumption by minors or unauthorised persons;

5. irresponsible alcohol consumption;

6. allergic reactions, sensitivities or health effects where warnings were provided;

7. website downtime, errors, viruses or technical issues;

8. third-party acts, delivery failures or force majeure events.

Nothing in these Terms excludes liability where exclusion is not permitted by applicable law, including liability for fraud, intentional misconduct or consumer rights that cannot legally be waived.

 

17. Product Safety and Consumer Responsibility

Consumers are responsible for reading all product labels, ingredients, allergen information, alcohol content, caffeine warnings and consumption notices before consuming any product.

Do not consume the product if:

1. the can is damaged, leaking, swollen or tampered with;

2. the product appears abnormal in smell, colour, taste or texture;

3. the expiry date has passed;

4. you are unsure whether alcohol or caffeine is suitable for you.

If you experience an adverse reaction, stop consumption immediately and seek professional medical advice.

 

18. Market-Specific Compliance

LOQI ENERGY products may be subject to different legal, labelling, advertising, tax, customs, alcohol, caffeine, recycling, deposit-return, packaging and distribution rules in different countries.

We reserve the right to modify website content, product availability, claims, packaging, pricing and sales conditions for each market.

The availability of a product on this website does not guarantee that the product is legally available in every jurisdiction.

 

19. Force Majeure

We are not liable for failure or delay in performing our obligations caused by events outside our reasonable control, including but not limited to natural disasters, strikes, transport disruption, supply chain delays, regulatory restrictions, pandemics, cyberattacks, war, civil unrest, government action, customs delays or payment system failures.

 

20. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised “Last updated” date.

Continued use of the website after publication of updated Terms means that you accept the revised Terms.

 

21. Governing Law and Jurisdiction

These Terms are governed by the laws of Portugal, unless mandatory consumer protection laws in your country provide otherwise.

Any dispute arising from these Terms, the website or related transactions shall be submitted to the competent courts of Portugal, without prejudice to any mandatory consumer rights.

 

22. Contact Information

For questions regarding these Terms, product information, orders, complaints, returns or legal notices, please contact:

Company: Velaris Beverages CO
Brand: LOQI ENERGY
Registered Address: Aveiro Portugal
Email: loqienergy@gmail.com
VAT / Tax No.:

Website: LoQi Energy

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